Privacy policy
Last updated on August 12, 2026
In short
You can explore the whole map, the species catalog and the blog without an account and without giving us anything. If you create an account, we ask for an email address — nothing else, not even a password.
We never see your card details, we do not store your conversations with the AI guide, we run no advertising trackers, and we do not sell your information. The one cookie we set is the one that keeps you signed in.
1. Who we are
Animal World Map (“we”, “us”) is an independent project operated by TODO: Your legal name (sole trader), a sole trader established in TODO: Country of establishment, at TODO: Street address, postal code, city.
We are the data controller for the personal information described in this policy. The site is available at https://animalworldmap.com, and is hosted by TODO: Hosting provider name and country.
For anything related to your privacy, write to [email protected]. We answer every request ourselves — there is no support desk in between.
2. Information we collect
We ask for as little as the service allows. Most of the site — the world map, the species catalog and the blog — works without an account and without you giving us anything.
Your account
Creating an account requires only an email address. There is no password: we email you a 6-digit code instead. We store your email, an internal account identifier, the date your account was created and the date you last signed in. Sign-in codes are stored hashed, never in readable form, and are deleted as soon as they are used or after 10 minutes.
Credits and purchases
We keep your credit balance and a ledger of every movement: free credits granted on sign-up, packs purchased, and credits spent on a chat message, a voice conversation or a narrated story. Each entry records the reason, the amount, and — for AI features — a technical count of tokens and an estimated provider cost, which we use to keep the pricing sustainable.
We never see or store your card details. Payments are handled entirely by Polar, our merchant of record. We receive only a confirmation that an order was paid and an identifier linking it to your account.
Voice conversations
When you talk to the AI guide we record the start time, periodic activity signals and the number of seconds billed, so we can debit the right amount of credits. We store the duration — not the audio, and not the transcript.
Things you send us
- Feedback and species reports: the category, your message, the species concerned, and your name and email if you choose to provide them.
- Species requests: the name of the animal you would like added and the email address to notify when it is.
- Sponsorship requests: your name, email, optional message, and — for companies — the company name, website, your role and the company size, along with the payment status of the sponsorship.
These submissions also record the browser user agent, which helps us reproduce a reported bug on the right device.
Technical information
To stop abuse of the sign-in form and of the paid features, we count requests against your IP address and email address for a limited window (between fifteen minutes and one hour depending on the action). These counters are deleted automatically when the window closes. Our server, like any web server, also processes IP addresses and request metadata to deliver pages and record errors.
3. What we do not collect
It is worth being explicit about what never reaches our database:
- Your conversations. Chat messages and story prompts are sent to the AI provider to produce a reply, then discarded. We keep the counters needed for billing, not the content.
- Your voice. Audio recorded in your browser is sent for transcription and is not stored by us.
- Your card details. They go to Polar and never transit through our servers.
- Your precise location. The globe never asks for your device location; moving around the map is not linked to you.
- Advertising or cross-site tracking data. There are no third-party advertising trackers, no social pixels, and we do not sell or rent your personal information to anyone.
5. Why we use your information, and on what legal basis
If you are in the European Economic Area or the United Kingdom, the GDPR requires us to state a legal basis for each purpose. Here they are.
| Purpose | Legal basis |
|---|---|
| Creating your account, signing you in, and keeping you signed in | Performance of a contract with you |
| Granting, tracking and debiting credits; processing purchases | Performance of a contract with you |
| Delivering AI replies, narrated stories and voice conversations | Performance of a contract with you |
| Preventing abuse of the sign-in form and of paid features | Our legitimate interest in keeping the service available and affordable |
| Answering your feedback, species requests and sponsorship enquiries | Our legitimate interest in running and improving the service; your consent when you send us the message |
| Understanding aggregate traffic to the site | Our legitimate interest in knowing what people read, using data that does not identify anyone |
| Keeping records of transactions | Compliance with our accounting and tax obligations |
6. AI features and your conversations
The AI wildlife guide, the narrated stories and the voice mode work by sending what you write or say to specialist providers, listed in the next section. What you should know:
- We send the content of your message and the species you are asking about. We do not send your email address, your account identifier or your purchase history — the provider has no way to know who you are.
- Only the last few turns of a conversation are sent, so the guide can follow the thread. Nothing is kept once the reply comes back.
- Under their API terms, these providers do not use content submitted through their interfaces to train their models. They may retain it briefly for abuse monitoring, under their own policies.
- Narrated stories are written once per species and shared by everyone who listens. A story is not personal to you, and the audio file is not linked to your account.
Please do not share sensitive personal information — about yourself or anyone else — in a conversation with the guide. It is a companion for learning about wildlife, not a confidential channel.
8. International transfers
Our providers operate globally, so your information may be processed outside the country where you live, including in the United States. Where information leaves the European Economic Area, the transfer relies on the safeguards those providers put in place — typically the European Commission's Standard Contractual Clauses, or an adequacy decision such as the EU–US Data Privacy Framework.
9. How long we keep your information
We keep information only as long as it serves the purpose it was collected for.
| Information | Kept for |
|---|---|
| Account (email, dates) | Until you ask us to delete it |
| Sign-in codes | 10 minutes, or until used |
| Anti-abuse counters (IP, email) | 15 minutes to 1 hour, then deleted automatically |
| Credit balance and ledger | For the life of the account; transaction records may be kept longer where accounting law requires it |
| Voice session durations | For the life of the account |
| Chat and story content | Not stored |
| Voice recordings | Not stored |
| Feedback, species reports and requests | Up to 24 months after the request is resolved |
| Sponsorship requests | For the duration of the sponsorship, then as accounting law requires |
| Server error logs | Up to 30 days |
10. Your rights
Depending on where you live, you have some or all of the following rights over your personal information. Under the GDPR, all of them apply:
- Access — obtain a copy of the information we hold about you.
- Rectification — have inaccurate information corrected.
- Erasure — have your account and its data deleted.
- Restriction — ask us to pause processing while a dispute is resolved.
- Portability — receive your information in a machine-readable format.
- Objection — object to processing based on our legitimate interests.
- Withdraw consent — at any time, where processing relies on consent. This does not affect what was lawful before.
- Complain — lodge a complaint with your local data protection authority. We would rather you came to us first, but the right stands either way.
If you are in California, we confirm that we do not sell or share personal information as those terms are defined by the CCPA, and we will not discriminate against you for exercising your rights.
How to exercise them
Email [email protected] from the address associated with your account. We reply within thirty days, and free of charge. To delete your account, simply ask — we remove your account and its data within 30 days, keeping only what accounting law obliges us to retain about past purchases.
11. How we protect your information
Sign-in codes are stored hashed and tied to your email address, expire after ten minutes and are destroyed after five wrong attempts. Session cookies are signed, sent over HTTPS only in production, and cannot be read by scripts running in the page. Access to the database is restricted, and credentials are never committed to our source code.
No system is perfect. If we ever discover a breach affecting your personal information, we will notify the competent authority and, where the law requires it, you directly. If you believe you have found a security problem, please write to [email protected] — we will take it seriously.
12. Children's privacy
Animal World Map is made for anyone curious about wildlife, and the map and species catalog are perfectly suitable for children. An account, however, is not intended for children under 13, and we do not knowingly collect personal information from them. Where local law sets a higher age for consenting to online services — sixteen in parts of the European Union — that age applies instead.
If you are a parent or guardian and believe your child has created an account, write to [email protected] and we will delete it.
13. Changes to this policy
As the service grows, this policy will change. The date at the top of this page always reflects the latest revision. When a change materially affects your rights — a new purpose, a new category of information — we will tell account holders by email before it takes effect. Continuing to use the service after a change means you accept the updated policy.
See also our terms of service, which govern your use of Animal World Map.
14. Contact us
Questions, requests, or something in this policy that does not match what you see on the site? Write to [email protected].
TODO: Your legal name (sole trader)
TODO: Street address, postal code, city
TODO: Country of establishment
